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Comprehensive

We believe that bias reduction is key to solving any problem and that evidence should be questioned for its relevancy, validity, and certainty.

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We leave no stone unturned, asking, 'Is it true?' and 'What evidence supports this?' We ensure transparency, robust evidence, and clear decision-making paths.

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COMING SOON

RESEARCH LIBRARY

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Our Expertise

We combine our expertise with a genuine commitment to making a meaningful impact in these areas:

Learning Models
We have rich experience with strategic innovation and design, administration, operation, learner journey, equity, and success, 
and evaluation of a range of learning models including:

  • Course-based learning

  • Competency/skills-based education

  • Cohort-based learning

  • Experiential learning

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Delivery Modalities
We have designed and implemented programs and developed and analyzed financial models for, as well as taught and supported learners in:

  • In place

  • Online

  • Hybrid

We can help you innovate within your modality or support your endeavors towards developing a new and differentiating one.

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Personalized Pathways
We ground our work with data-driven deep understanding of the learner, what they bring with them to learning, what they want to achieve, and what they need to be successful. Today's education market delivers value to learners in many ways including with d
egrees, micro credentials, prior-learning-assessment.

We can help you understand what differentiating pathways the learners you want to attract, and your business will most benefit from.


Learner Success & Equity
We have first-hand experience across the learner journey, linking diverse learner needs to interventions from transactional to transformational relationships.

We can help you ...

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Learner-Fit Framework

Mapped learning model features against needs and goals of certain learner populations to assess fit and optimize learner success and outcomes​

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Decision-Impact Analysis

Evaluated the impact (value, outcomes, decision, process, continuous improvement) of non-credit pathway to degree and facilitated a "lessons to be learned" sessions​​

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Upskilling Cohort Model (Online)

Developed, pilots, and implemented a "test and learn" approach to validate desirability, viability, efficacy, and value of an upskilling online cohort model in STEM (graduate level)

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High-Value Learner Interactions

​​​Mapped the complete learner journey and identified value of a range of interactions (e.g., transactional, instructional, developmental) to the learner to differentiate where and when human relationships or technology responses are most important​​

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Prior Learning Assessment Strategy

Developed a learner profile and completed external and internal scan using multiple sources of evidence to develop strategy and actionable roadmap to enhance PLA experience and differentiating PLA product​

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AI Content and Learning Platform Evaluation

Developed a customized framework to evaluate the viability for adoption of an AI platform for content creation and delivery, and facilitated "go/no go" decision​​​

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Our Proven Expertise

Models & Modalities
 

Designing, implementing, and teaching a range of models that cater to diverse learners' needs including:​​

  • Online, In-place, & hybrid 

  • Synchronous, & asynchronous learning

  • Cohort-based learning

  • Experiential learning

  • Competency-Based Education (CBE) models

Program & Product Innovation

  • Developing and evaluating programs and job-aligned offerings, with a strong focus on continuous improvement, understanding learners' needs and behaviors, and impactful outcomes

  • Market-fit degrees, certificates, and stackable credentials, as well as prior-learning assessment

Learner-Fit Pathways
 

  • Understanding the needs of diverse learners including underrepresented learners, underprivileged learners, and learners with disabilities

  • Designing optimal learning pathways ensuring each learner achieves their goals

  • Developing frameworks to match the right pathway to the right learner  

Learner Success & Equity

  • Advising, coaching, and implementing peer-to-peer models and other impactful intervention strategies throughout the learner's journey

  • Education technology solutions 

  • Emerging AI-driven innovations 

Our Values. Your Experience.

Magnifying Glass

Comprehensive

We believe that bias reduction is key to solving any problem and that evidence should be questioned for its relevancy, validity, and certainty.

​

We leave no stone unturned, asking, 'Is it true?' and 'What evidence supports this?' We ensure transparency, robust evidence, and clear decision-making paths.

Creamy Waves

Creative

We believe that there is not a single way to solve a problem or advance an opportunity and that in today's education market, creativity is essential for competitive advantage.

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We challenge both you and ourselves to think beyond the obvious, positioning you for business excellence.

DNA

Customized

We believe your context and culture are unique, and what works for others might not work for you.

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We provide evidence-based options to show how each recommendation fits your unique situation, empowering you to make the right decision for your organization’s success.

Expert Guidance

The discipline of decision-making is our craft

Information overload can obscure strategic clarity and focus. Biases and narrow perspectives hinder deliberate, effective decision-making and strategy implementation. ​​​Decision-making is the cornerstone of any business; however, many organizations lack a robust discipline in evidence-based management and quality decision-making processes. ​​​​

Evidence-based management and decision-making is our craft!

We reduce bias 

Expertise in proven evidence-based methodologies and high-impact decision-making processes and practices.​

We know your business

Deep understanding of the education business, operations, governance, program development, and innovation.

We understand people

Insight into learners, organizational culture, processes, and the needs of people during times of change.

We get things done

Experience in high-impact problem-solving, Innovation, planning, facilitation, and management methodologies.

Compass

What We Do

Evaluation

Strategic Plans   -   Academic Programs   -   Processes and Services

We help you define measurable objectives, validate outcomes, identify root causes of suboptimal performance, and make timely decisions to ensure sustainable impact.
 

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Strategy Development

Product/Program Portfolio   -   Differentiating Models   -   Processes and Services

We help you develop and prioritize evidence-based approaches to tackle your challenges and seize opportunities while considering all key factors (e.g., your mission and values, your student demographics, your unique internal factors, technology, policy, and the competitive landscape).

 


Design & Innovation

Articulating Workable Solutions   -   Proving Business Viability   -   Validating Performance

We help you transform your "best bets" into detailed, workable solutions tailored to your unique context.​ We support you with test and learn and other validation frameworks to ensure that your implementation is moving in the right direction during pilot or an incubation phase.


We specialize in:

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    Personalized pathways   I    Learning models   I    Delivery modalities   I   Learner support

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Benefit Realization & Tactical Execution
 
Blueprints for Growth and Scale   -   Metrics and Measures   -   Change Management

We help you ensure a smooth transition from incubation to operation, monitor performance, support your team through change, and make data-driven persist/pivot/iterate decisions.

Blue Background

Evaluation

We help you articulate key inquiry questions

We gather and synthesize evidence focusing on noise and bias reduction

We provide actionable insights

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Strategy

For HIM

Purple Background

Programs

For HOME

Orange Background

Services & Processes

For HER

Evaluation.WEBP

Evaluation

We help you define measurable objectives, validate outcomes, identify root causes of suboptimal performance, and make timely decisions to ensure sustainable impact​​ We evaluate strategic plans, programs and offerings, processes, and services

Strategy.WEBP

Strategy Development

We help you develop and prioritize evidence-based approaches to tackle your challenges and seize opportunities considering all key factors (e.g., your mission and values, your student demographics, your unique internal factors, technology, policy, and the competitive landscape)

Innovation.WEBP

Design & Innovation

We help you transform your "best bets" into detailed, workable solutions tailored to your unique context.​ We support you with test and learn and other validation frameworks to ensure that your realization is moving in the right direction during pilot or an incubation phase. Our expertise include learning pathways, learning models, delivery modalities, and learner support interventions

Benefit rzealization.WEBP

Benefit Realization

We help you ensure a smooth transition from incubation to operation, monitor performance, support your team through change, and make data-driven persist/pivot/iterate decisions. We specialize in blueprints for growth & scale, metrics and measures, change management planning

You will See Results!

Reach more learners

Ensure your learners' ROI

Realize business benefits of new ideas

See more learners complete or graduate

Tablet with image of analytics and graphs on it.
Evaluation.WEBP

Evaluation

We help you define measurable objectives, validate outcomes, identify root causes of suboptimal performance, and make timely decisions to ensure sustainable impact​

​

​​Strategic Plan​

We assist with strategic plan implementation by:

  • Developing decision frameworks and evaluation plans

  • Conducting periodic check-ins to assess strategy relevance and progress

  • Advising on whether to persist, stop, or adjust based on outcomes and goals

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Programs & Offerings

We ensure your curriculum remains relevant and aligned with industry demands by:

  • Developing evaluation frameworks with quality criteria, measures, and metrics

  • Conducting comprehensive evaluations and providing actionable recommendations

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Processes & Services

​We map processes and the learner journey, identify blockers and opportunities, and conduct root cause analysis to provide actionable recommendations.

Strategy.WEBP

Strategy Development

We help you develop evidence-based solutions to tackle your challenges and seize opportunities. Our support spans operational optimization, new models, programs, products, and services, integrating key factors such as student demographics, internal factors, technology, policy changes, and the competitive landscape.​

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  • Research & Insight

    • Conducting landscape scans

    • Analyzing internal data

    • Performing market research and analysis

  • Developing learner profiles (current and future)

  • Analyzing value propositions

  • Assessing risks and opportunities

  • Conducting feasibility and fit assessments

  • Prioritizing strategies for optimal outcomes

Innovation.WEBP

Design & Innovation

We help you transform your "best bets" into actionable solutions by developing and validating strategies tailored to your unique context.

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  • Defining clear criteria for evaluating solutions 

  • Tailoring decision-making frameworks to your needs

  • Designing

    • Ideation, concept development, concept and selection

    • Detailed design for programs, credentials, personalized lifelong learning pathways, models, modality, diverse learner-support models, processes

  • Incubation: planning, guiding implementation, and evaluating pilots with a "test and learn" approach

  • Creating compelling business cases to support your initiatives

Benefit rzealization.WEBP

Benefit Realization

We help you ensure a smooth transition from incubation to operation, monitor performance, support your team through change, and make data-driven decisions.

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Implementation Planning

Comprehensive planning for effective transition from incubation to operation

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Performance Monitoring & Decisions​

  • Pre-implementation: develop metrics, benchmarks, baselines, goals, and decision criteria

  • During implementation: conduct evaluations, visualize data, and provide decision support

  • Post-implementation: monitor progress and recommend adjustments for sustainable benefits

  • Facilitate shared learning for continuous improvement

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Change Management

We use Prosci methodologies to support teams through transitions, ensuring adoption and resilience:

  • Before change: conduct change readiness appraisal

  • During transition: develop and implement change management plans

  • For long-term results: create plans for sustainable change

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